Customer Service & Inside Sales Representative - Bali, Indonesia

Join IBEX Global Solutions as a Customer Service & Inside Sales Representative in the vibrant heart of Bali! We’re seeking hungry, humble, and smart professionals to drive customer engagement and sales growth in a dynamic, fast-paced environment.

At IBEX Global Solutions, we’re not just another tech company; we’re a team of passionate innovators dedicated to transforming the way businesses connect with their customers. Our mission is to provide cutting-edge solutions that help our clients achieve their goals, and we’re looking for someone who shares our drive and vision.

As a Customer Service & Inside Sales Representative in Bali, you’ll be at the forefront of customer interactions, using tools like Salesforce and HubSpot to manage and grow our client base. Your days will be filled with engaging conversations, strategic sales pitches, and a commitment to delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Conduct outbound and inbound sales calls to identify and qualify potential leads.
• Manage and update customer records in Salesforce and HubSpot.
• Collaborate with the marketing team to promote our products and services.
• Achieve and exceed monthly sales targets.
• Participate in team meetings and contribute to the development of sales strategies.
• Stay up-to-date with industry trends and best practices in customer service and sales.
• Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service and inside sales.
• Proven track record of achieving sales targets and providing excellent customer service.
• Strong communication and interpersonal skills.
• Proficiency in using Salesforce and HubSpot.
• Fluency in English and Bahasa Indonesia.
• Ability to work in a fast-paced, dynamic environment.
• Bachelor’s degree in Business, Marketing, or a related field.
• Certification in sales or customer service is a plus.

🛠️ Keahlian

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